Contact the Pinball Medic in Austin, Texas

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Contacting the Pinball Medic

Pinball Medic is proud to service, restore and sell coin operated arcade, video, pinball and other amusement games in the Austin, Texas and surrounding areas.

For Emergency "CODE BLUE" Pinball & Arcade game repair, use our contact info below and include "code blue" in the subject or comments field.

We provide commercial retail coin operated video and pinball arcade games for sell. Offer monitor repair and replacement, game repair / refurbishments and coin-op parts for video games and pinball machines.

PINBALL MEDIC amusement games in austin texas

We Offer pinball machine and Coin Op arcade & video game refurbishment, restoration, house call and commercial game repair, refurbished game sells. The Yellow Jacket pinball dolly and Coin-Op game parts.

Pinball Medic is one of a very few business left in the United States that can offer both electromechanical and state of the art electronic (solid state) pinball, EM gun and video game repair.

Whether you own a commercial arcade or just need an in-home field service call, we provide fast and reliable service, game refurbishment and restoration.

If you need to contact us, please use our Contact form

or use the information presented HERE

Information about Pinball Medic

Pinball Medic was forged out of a large Coin-Op hobby started over twenty five years ago when seven electromechanical arcade games (including a pinball (Space Mission), two EM gun games (Duck Hunt, Bonanza) and a classic full sized Pong video game) was traded for the labor to build and design a state of the art pyrotechnic special effects controller.
With years of experience, a college degree and a professional career in the design, use and repair of industrial electronics (including vacuum tube technology (for radio, Tesla coils), ultra high vacuum systems, industrial semiconductor fabrication equipment testing and trouble-shooting, laser-optics and the occasional Volkswagon air cooled motor overhaul), the owner of Pinball Medic decided to give something back to the coin operated games of his youth and to the people and their children who cherish them.

As a bonus, he was able to semi-retire from the high stress and low pay of the high tech industrial complex. Thus, in the purest tradition of an entrepreneur, or maybe just the desire to do something unique and different, Pinball Medic was started. We have had a completely full and expanding repair shop from the day we opened for business.

As a result, We are one of the last repair shops open today that can repair and restore Electro-Mechanical (EM) & electronic (Solid State) pinball machines, EM gun and electronic video arcade games.
This year is going to be a big one for Pinball Medic as we expand to meet the challenges of game repair, restoration and arcade game sells. Plus the needs of the coin op communities in and around Austin and the great state of Texas (TX is great if you don't count our governor).

We have the following big goals for the year (2012, carried over from 2011 as we never really got to any of these goals last year).
1. If you have or know where a 50 cents/sq. ft. or less dry, non leaking shop in Austin or the surrounding area, Please contact Pinball Medic.
Our plans include something much more fun for both our customers and Pinball Medic then just showing off our completely refurbished pinball and video games. Perhaps we will start repairing Jukeboxes. If we have the extra room, we may even open some other coin-op game related business, so everyone can join in on the fun!
We will expand on these plans in future "Play Pin" forum posts. Starting our forums will also be a big part of our plans for this year.

2. We are in the process of both adding additional employees and showroom space. If we can find someplace affordable in or around Austin. Perhaps in Oak Hill or Buda. We would even consider San Marcus or similarly close town for our repair shop and showroom.
Were looking for employees with a desire to work on interesting to repair and fun to play arcade games. You must have a strong electronics background or at least be self motivated enough to learn electronics and be a diligent worker.

3. Our current brick and mortar (actually cinder brick and concrete) repair, restoration shop is now more commonly used as a "showroom". It is hard to find. It's located behind two other buildings on South Lamar. Therefore, we can't post an address without getting people very lost (There isn't a posted address on this property).
Our shop can't have a hard wired phone and we will not list a personal home phone number on our public web site, so a cell phone number will be added as soon as we an get this set up. Contacting the Pinball Medic can be done with an E-mail or by one of our web forms. We will provide any additional contact info were appropriate after the initial contact. See goal 7 for more information.

4. We will be pairing down some of our non-profitable products (small electronic parts, coils) and expanding our production and number of playfield rubber ring kits We should have many additional kits for many more game titles. We don't like to rely on game manuals for the ring kit data. So we tend to only add a kit after we have done a game refurbishment on it.

5. Our very popular pinball dolly's construction will become more modular. The labor will be commissioned out over additional welding shops to speed the shipping of the dolly and all of our other locally built products. Also, the pre-built dolly version will be limited so we can offer cheaper dolly shipping with as little assembly required as possible. If we can limit the assembly to just six bolts, then we can either ship using two boxes or one smaller box and therefore lower the total shipping costs of a 100 pound dolly.

6. Redesign our web page(s) from the ground up adding more CSS and other site wide changes. No, we aren't in the market for any web page design or SEO. We get offers for this on a daily basis. This work will be done in-house so we can control the source code and the look of our site.
We will be adding the following and improving our site's SEO, adding secure web forms and other site wide functions.

Adding web forms that are not cleared by the NO_SCRIPT add-on in Fire Fox using server side software (instead of relying on browser side scripts) and new web design languages. This will both increase the function and reliability of our order and service request forms. Also, greatly increase the web security our page offers. The form script problems we've suffered through for months is due to the way our IP forces us to use a particular form send function that can sometimes cause form data to not be sent (stripped of all user provided data). A way around this would be to use something other then a browser side script for our web forms. Great progress has been done about this issue and our forms will reflect this soon.

Adding a shopping chart with the ability to take on-site or over the phone credit cards. This is way over due. The great expense of securing, storing and processing online credit card order information has delayed this option for years. We may just add a phone number to the site and take orders over the phone. Phone orders would be limited to new circuit boards and game sells unless the buyer is in our service area.

7. Setting up the free and the subscription based 'play pin' forums. We are still looking for an open source option for the DB backside, new subscription handling and forum software.

People either love or hate our graphically sparse and wordy web pages. Some web users believe a web site dealing with arcades should have way too many photos, graphics and multiple ways to navigate the site. This belief would make our site slow to load on many mobile phones and according to "Giggle", lower our search ranking.
Others feel it should be one with sparse eye candy with lots of good free information, offer all of the services to repair, refurbish / restore an arcade and be able to sell them a coin operated game with multiple order and payment methods. These two ways of web design are adversaries. We intend to balance "easy of use" and speed issues with more site wide design commonality.
Not all browsers, software and hardware platforms are created equal, we are trying to develop our pinballmedic.com site with displacement images, cache and DOM processes and CSS optimizations, forms that work with or without browser add-ons and other site wide speed and compatibility enhancements. This way we can have two sites. One optimized for speed on the most recent hardware (our dot com site) and our other site (this dot net site) for people who never update or upgrade anything (like us). We are trying to have fast loading, but, good looking sites by the time we are finished. This is hard to do as most search engines will demote a site with common site links and other commonly used navigation technics on every page.

8. There is no way to set up a hard phone line in our shop. We don't own the building and it's a long way from any power/phone pole. We should be able to set up a new cell phone number and provide it on this page this year.
A phone number and shop address are the two most requested additions to the Pinball Medic site. However, we don't want people stopping by at all hours of the day and disrupting our restorations looking for a $2 game part. Our shop is also behind two other shops on South Lamar. It can't been seen from the street and is very hard to find. We also cannot always be available at the shop as we do a lot of field service and dolly manufacturing. These are just a few of the reasons we haven't posted a phone number or address on our site.

The good news: Our home and commercial site Coin-Op repair business is booming in the Austin and surrounding towns. We haven't been able to add repair or restoration capacity as fast as we would like or even refurbish our own game inventory. These issues will improve this year as we add shop and labor capacity.

Pinball Medic Buys sells, repairs and restores Coin-Op arcade game equipment including Pinball Games, Electromechanical Gun Games and Video Arcades.